Refund & Replacement Policy

🔄 Returns & Refunds

Do you accept returns or exchanges?
We only accept returns or replacements in cases where the item is defective, damaged during shipping, or has a manufacturing issue.

How long do I have to report an issue?
You must contact us within 5 days of receiving your order. Requests after 5 days will not be accepted.

What do you need from me to approve a return or replacement?
Please send clear photos or videos showing the issue. The item must be unused and in its original condition.

What items are not eligible for return or exchange?
We do not accept returns or exchanges for:

• Change of mind

• Wrong size, color, or model chosen by the customer

• Normal wear and tear

• Damage caused by misuse

How do I request a return or replacement?
Contact us through our page messages and include:

• Your order number

• Photos or videos of the issue

• A short description of the problem

Once approved, we will arrange a replacement or refund depending on the situation.